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HomeServicesMonitoring & SRE
Site Reliability

Know Before Your
Users Do

Observability, alerting, and SRE practices that give you complete visibility into your production systems — and wake the right person up when something breaks.

Start Your Project View Our Work

What's included

Metrics & Dashboards
Distributed Tracing
Centralised Logging
Alerting & On-Call
SLO & Error Budgets
Incident Response
Trusted tech stack
PrometheusGrafanaDatadogOpenTelemetryJaeger
150+
Projects delivered
98%
On-time delivery rate
90+
Average Lighthouse score
10yr
Industry experience
4.9★
Average client rating
What We Build

Full-stack observability

Metrics, logs, traces, and alerts — a complete observability stack that gives you actionable insight into every layer of your application.

Metrics & Dashboards

Prometheus + Grafana or Datadog dashboards covering application, infrastructure, and business metrics — with SLA tracking and anomaly detection.

PrometheusGrafanaDatadog

Distributed Tracing

OpenTelemetry instrumentation across every service — see exactly how a request flows through your system and where latency is introduced.

OpenTelemetryJaegerDatadog APM

Centralised Logging

Structured logging collection, aggregation, and analysis via the ELK stack, Loki, or Datadog Logs — searchable, alertable, and retained.

ELK stackLokiStructured logs

Alerting & On-Call

PagerDuty or OpsGenie on-call rotation setup with escalation policies, alert routing, and runbook links in every alert.

PagerDutyOpsGenieEscalation policies

SLO & Error Budgets

Service Level Objectives defined for every critical user flow, with error budget burn rate alerting that surfaces problems before SLAs are breached.

SLOError budgetsBurn rate alerts

Incident Response

Incident response runbooks, severity classification framework, and post-mortem templates that make incident handling consistent and learnable.

RunbooksPost-mortemsBlameless culture
Our Services

Our observability implementation areas

Every layer of observability covered — from infrastructure metrics to business KPI tracking.

Metrics & Dashboards

Metrics & Dashboards

Dashboards that answer the questions your team actually has — is the application healthy, is the infrastructure stable, and are users succeeding?

Golden Signals

Latency, traffic, errors, and saturation — the four signals that tell you everything about system health.

Business Metrics

Application-level business metrics (signups, checkouts, API calls) alongside infrastructure metrics.

Anomaly Detection

ML-based anomaly detection on key metrics — alerts before thresholds are breached.

Executive Dashboard

SLA compliance, uptime, and incident frequency dashboard for non-technical stakeholders.

Build Your Dashboards See Case Studies
Why CodeXCrew

What makes us different

01

Architecture-first thinking

We design the system before writing the code. Every project starts with a documented architecture review — so you never inherit hidden technical debt from short-sighted early decisions.

02

No surprises, no overruns

Fixed-scope projects come with firm estimates. Dedicated-team engagements get weekly burn reports. You always know exactly where your project stands and what it's costing.

03

Senior engineers only

We don't staff projects with juniors learning on your budget. Every engineer assigned to your project has at least 5 years of production experience in the relevant stack.

04

You own everything

Full IP ownership, source code, documentation, and infrastructure access on delivery. No vendor lock-in, no licensing fees, no dependency on us to keep your product running.

05

Design-dev in one team

Designers and engineers work together from day one — not sequentially. This eliminates the classic handoff gap where beautiful designs become impossible to build.

06

Remote-first, timezone-aligned

Our team spans multiple time zones but we align to yours. You'll have real overlap for live collaboration, not just asynchronous updates and morning surprises.

Case Studies

Work we've shipped

View All Projects
LogiTrackWeb App · Logistics

LogiTrack — Freight & Logistics Operations Platform

Real-time fleet operations platform for 340 trucks — reducing manual dispatch calls by 78% and improving fleet utilization from 67% to 88%.

31%
Fleet utilization improvement
78%
Reduction in dispatch calls
4.6/5
Client satisfaction score
View Case Study
NovaMed HealthSaaS · HealthTech

NovaMed — Telemedicine SaaS Platform

Full-stack telemedicine platform connecting patients with licensed physicians for video consultations, prescription management, and ongoing care coordination.

3,200
Patients in first 90 days
98.7%
Video call success rate
4.7/5
Patient satisfaction score
View Case Study
PropVaultWeb App · FinTech · Real Estate

PropVault — Real Estate Investment Platform

Fractional real estate investment platform allowing retail investors to purchase ownership stakes in commercial and residential properties starting from PKR 25,000.

2.4B
PKR in properties listed (6 months)
4,800
Registered investors
340
Secondary market trades, zero errors
View Case Study
Technologies

Our Technology Stack

We use the best modern tools — selected per project for performance, maintainability, and scale.

React
UI library for building interactive interfaces
Primary
Next.js
Full-stack React framework with SSR/SSG
Primary
Vue.js
Progressive JavaScript framework
Expert
TypeScript
Typed JavaScript for safer, scalable code
Primary
Tailwind CSS
Utility-first CSS framework
Primary
Svelte
Compile-time reactive UI framework
Expert
Figma
Collaborative UI design tool
Tooling
JavaScript
ES2024+ with modern patterns
Foundation
FAQ

Questions we hear often

Can't find what you're looking for? Reach out directly — we're happy to answer anything.

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web application

Tell us what you're building. We'll respond within one business day with a tailored plan — not a generic pitch.

Free 30-minute discovery call
Detailed project estimate within 48 hours
NDA signed before any sensitive discussion
No commitment until you're fully comfortable

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We'll get back to you within one business day.

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