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HomeServicesUX Audit
UX Evaluation

Find What's Costing
You Conversions

A structured UX audit identifies every friction point, usability issue, and conversion killer in your product — with a prioritised, actionable improvement plan.

Start Your Project View Our Work

What's included

Heuristic Evaluation
Analytics Deep Dive
Usability Testing
Accessibility Audit
Content & Copy Audit
Prioritised Roadmap
Trusted tech stack
HotjarFullStoryMazeLookbackaxe-core
150+
Projects delivered
98%
On-time delivery rate
90+
Average Lighthouse score
10yr
Industry experience
4.9★
Average client rating
What We Build

Evidence-based UX evaluation

A complete product evaluation combining expert heuristic review, analytics analysis, and real user testing.

Heuristic Evaluation

Expert review against Nielsen's 10 usability heuristics — every screen evaluated by an experienced UX practitioner with severity-rated findings.

Nielsen heuristicsSeverity ratingsExpert review

Analytics Deep Dive

Funnel analysis, drop-off identification, heatmap review, and session recording analysis to find where users are failing and why.

Google AnalyticsHotjarFullStory

Usability Testing

5 moderated usability testing sessions with target users on your live product — observing real behaviour, not stated preference.

Moderated testingTask completionThink-aloud protocol

Accessibility Audit

WCAG 2.1 AA compliance evaluation with automated scanning and manual review — covering keyboard navigation, screen reader compatibility, and colour contrast.

WCAG 2.1 AAScreen readeraxe-core

Content & Copy Audit

Evaluation of UX writing quality, error message clarity, onboarding copy effectiveness, and button label accuracy across your product.

UX writingError messagesMicrocopy

Prioritised Roadmap

All findings organised in an impact/effort matrix with implementation guidance — so you know exactly what to fix first for the greatest business impact.

Impact/effort matrixQuick winsImplementation guide
Our Services

Our audit process

A structured 4-week process that produces a complete picture of your product's UX health.

Heuristic Review

Heuristic Evaluation

Two senior UX practitioners independently review every screen of your product against established usability principles — then combine findings to produce a comprehensive, severity-rated issues list.

Nielsen's 10 Heuristics

Structured evaluation against the 10 principles of usability that apply to every digital product.

Severity Rating

Every issue rated 1–4 (cosmetic to critical) so you know exactly what needs immediate attention.

Dual-Reviewer Process

Independent review by two evaluators reduces bias and increases issue coverage.

Annotated Screenshots

Every finding documented with annotated screenshots — unambiguous, actionable evidence.

Book a Heuristic Review See Case Studies
Why CodeXCrew

What makes us different

01

Architecture-first thinking

We design the system before writing the code. Every project starts with a documented architecture review — so you never inherit hidden technical debt from short-sighted early decisions.

02

No surprises, no overruns

Fixed-scope projects come with firm estimates. Dedicated-team engagements get weekly burn reports. You always know exactly where your project stands and what it's costing.

03

Senior engineers only

We don't staff projects with juniors learning on your budget. Every engineer assigned to your project has at least 5 years of production experience in the relevant stack.

04

You own everything

Full IP ownership, source code, documentation, and infrastructure access on delivery. No vendor lock-in, no licensing fees, no dependency on us to keep your product running.

05

Design-dev in one team

Designers and engineers work together from day one — not sequentially. This eliminates the classic handoff gap where beautiful designs become impossible to build.

06

Remote-first, timezone-aligned

Our team spans multiple time zones but we align to yours. You'll have real overlap for live collaboration, not just asynchronous updates and morning surprises.

Case Studies

Work we've shipped

View All Projects
Luxe CommerceWeb App · E-Commerce

Luxe — Headless Commerce Platform

Next.js + Shopify headless storefront with 3D product previews achieving 300ms load times and a 67% conversion rate increase.

300ms
Average page load time
67%
Conversion rate increase
97
PageSpeed score
View Case Study
MediTrackMobile · Healthcare

MediTrack — Patient Monitoring App

Cross-platform React Native app for real-time vital sign tracking and care coordination across four hospital facilities.

94%
Staff adoption in 30 days
4x
Faster alert response
12wk
To launch
View Case Study
EduFlow LMSSaaS · EdTech

EduFlow — Online Learning Management System

Comprehensive LMS hosting 180 courses for 47,000 students — achieving a 92% course completion rate by engineering for low-bandwidth environments.

47k+
Students onboarded
92%
Course completion rate
96.3%
Video success rate on 3G
View Case Study
Technologies

Our Technology Stack

We use the best modern tools — selected per project for performance, maintainability, and scale.

React
UI library for building interactive interfaces
Primary
Next.js
Full-stack React framework with SSR/SSG
Primary
Vue.js
Progressive JavaScript framework
Expert
TypeScript
Typed JavaScript for safer, scalable code
Primary
Tailwind CSS
Utility-first CSS framework
Primary
Svelte
Compile-time reactive UI framework
Expert
Figma
Collaborative UI design tool
Used Here
JavaScript
ES2024+ with modern patterns
Foundation
FAQ

Questions we hear often

Can't find what you're looking for? Reach out directly — we're happy to answer anything.

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web application

Tell us what you're building. We'll respond within one business day with a tailored plan — not a generic pitch.

Free 30-minute discovery call
Detailed project estimate within 48 hours
NDA signed before any sensitive discussion
No commitment until you're fully comfortable

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We'll get back to you within one business day.

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