The Challenge
Trans-Pakistan Freight Services operates a fleet of 340 trucks across the country. Before LogiTrack, operations ran on WhatsApp groups, phone calls, and manually updated Excel spreadsheets. Dispatchers had no real-time visibility into vehicle locations, load assignments were managed through driver phone calls and handwritten manifests, and billing required manual data aggregation from multiple sources.
Our Approach
We began with a structured discovery phase to map existing workflows, identify technical constraints, and define the highest-value features for the initial release. Rather than trying to build everything at once, we established a phased delivery plan with working software at each milestone.
What We Built
Vehicle location updates are handled through a Socket.io event bus backed by Redis Pub/Sub, which decouples the high-frequency location ingestion from the PostgreSQL persistence layer. Location updates are written to a Redis time-series structure for real-time display and batched into PostgreSQL every 60 seconds for historical record and reporting.
The dispatch dashboard uses a React component that subscribes to Socket.io events and updates vehicle positions on the Google Maps integration in real time without full page re-renders. The load assignment algorithm implements a greedy optimization approach that produces near-optimal assignments in under 200ms for fleet sizes up to 500 vehicles.
"LogiTrack transformed how we operate. Our dispatchers have visibility they have never had before, and our clients trust us more because they can see exactly where their cargo is at any moment."
The Results
LogiTrack launched on schedule and delivered measurable operational improvements within 90 days. Fleet utilization improved from 67% to 88%, manual dispatch phone calls dropped by 78%, and the client satisfaction score on shipment tracking improved from 3.2/5 to 4.6/5.